Frequently Asked Questions

No. Tell us about your plaque and we email you a complimentary design first. You pay only after you approve the design and accept your quote.

You receive your design in one to two business days. Production starts when you approve the design and your payment is received, and we confirm the dates in your quote.

Yes. Wording and layout changes are included until you approve the design. Larger changes, such as a different material or size, may change the price, and we will tell you before going ahead.

Brass, bronze and copper are traditional outdoor materials and age gracefully. Tell us where the plaque will hang and we will recommend the best material and finish for that location.

We offer cast raised-letter plaques in brass and bronze, and etched or engraved plaques in brass, stainless steel and copper. If you are not sure which suits your project, choose Not sure in the inquiry form and we will advise.

On a cast plaque the letters and border stand out from the surface, which is the classic look for memorials, dedications and house signs. On an engraved plaque the lettering, logos and photographs are cut into the metal, which suits fine detail and a clean modern look.

Yes. Upload PNG, JPG, WebP or PDF files with your inquiry. You will be asked to confirm that you have the right to use the photographs, logos and artwork you send. We prepare the artwork and show it to you before anything is made.

Plaques can be made with screw holes, hidden fixings or standoffs, depending on the style. Tell us the surface it will be fixed to, such as brick, stone, wood or metal, and we will recommend a suitable mounting.

Yes. Architects, builders, developers, churches, schools, hotels and other organizations can send drawings and quantities through the trade inquiry form. We quote the whole commission, including repeat orders across several sites.