Privacy Policy

Last Updated: 21 May 2026

This Privacy Policy describes how Brasstales.com (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from the Site.

1. Personal Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

• Device Information: Examples of Personal Information collected include your version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site. We collect this automatically using cookies, log files, web beacons, tags, or pixels.
• Order Information: Examples of Personal Information collected include your name, billing address, shipping address, payment information (including credit card numbers or third-party payment processing tokens), email address, and phone number. We collect this directly from you to fulfill our contract.
• Customer Support Information: Information provided during communication with our support team to resolve inquiries.

2. How We Use Your Personal Information

We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers. We process your information under the following legal bases:

• To fulfill a contract with you (processing and shipping your order).
• With your explicit consent (e.g., if you sign up for our marketing newsletter).
• For our legitimate business interests, which do not override your fundamental data protection rights (such as optimizing our store and detecting potential fraud).

3. Sharing Personal Information

We share your Personal Information with third-party service providers to help us use your Personal Information, as described above. For example:

• We use hosting platforms and e-commerce processors (such as Shopify/WooCommerce) to power our online store.
• We use trusted payment gateways (like Stripe, PayPal, or Apple Pay) to securely process payments. Your payment details are encrypted and processed securely; we do not store your full credit card information on our servers.
• We share your shipping details with delivery carriers (e.g., USPS, UPS, FedEx, DHL) to fulfill your delivery.
• We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

4. Cookies and Tracking Technologies

Our Site uses cookies to improve your browsing experience, remember your cart items, and perform analytics on site performance. You can control and manage cookies through your browser settings. Please note that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

5. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to erase this information. We retain this data as long as necessary to comply with legal, tax, and accounting obligations (typically 7 years).

6. International Data Transfers

Please note that your information may be transferred outside of your region, including to the United States, where our website servers and service providers may operate. We ensure that appropriate safeguards are in place to secure your data during these transfers.

7. Your Rights (GDPR / CCPA Compliance)

Depending on your location, you may have specific rights regarding your personal information:

• Access & Portability: The right to request copies of your data.
• Correction: The right to request that we correct any inaccurate information.
• Erasure: The right to request that we delete your personal data under certain conditions.
• Object or Restrict Processing: The right to object to or limit the ways we handle your data.

To exercise these rights, please contact us using the contact details provided below.

8. Changes to This Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

9. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@oceanagemart.com or by mail using the details provided below:

Brasstales, info@oceanagemart.com